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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenny B

September 14, 2026

5  out of  5
rating by Kenny B
"⭐⭐⭐⭐⭐

I can’t say enough good things about State Farm and the service I’ve received. I absolutely love my coverage, but what really makes the experience stand out is having someone like Haley there whenever I need help.

Haley is always a pleasure to talk to, and every time I’ve had an issue or needed assistance, she has handled it quickly and efficiently. She makes everything easy, explains things clearly, and genuinely makes you feel like you matter as a customer.

And somehow, even over the phone, I can always hear her smile. 😊 That kind of customer service is hard to find these days.

If you’re looking for great coverage and people who actually care about their customers, I highly recommend John Simmons -State Farm—and especially Haley!"
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67Hot Rod Wheels

September 10, 2026

5  out of  5
rating by 67Hot Rod Wheels
"Not only did they show up to comfort me after my accident in November of last year, but also brought me water & treats, then helped me get my valuables out of my car & give me a ride home. Yesterday they helped me unsnare an issue with the DMV with a car I purchased helping me prove there had been NO lapse in insurance on a vehicle I purchased a few months ago that has had a problem with it's title. Both John himself in November as well as Haley yesterday have shown true compassion & walked me through some upsetting events. I cannot thank either of them enough for taking such good care of me & my family through some difficult times. I recommend them highly to anyone. They are the "good neighbors " that their commercials speak of because they have been there."
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Joyce Worley

September 10, 2026

5  out of  5
rating by Joyce Worley
"John and his staff were professional, helpful and friendly! Highly recommend John Simmons as your State Farm agent."
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Kelly

August 20, 2026

5  out of  5
rating by Kelly
"Everyone is nice & helpful. Thanks"
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Leo

August 7, 2026

5  out of  5
rating by Leo
"Haley was fantastic to work with! She communicated clearly, was very helpful, and resolved my issue quickly. I really appreciate the great customer service. Thanks, Haley!"
We responded:
"Hi Leo, thank you so much for the wonderful review! We’re glad Haley was able to assist you with clear communication and resolve your issue quickly. We truly appreciate your feedback and the opportunity to help with your vehicle insurance needs. — John"
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Erin Davis

August 7, 2026

5  out of  5
rating by Erin Davis
"I have received nothing but exceptional service from Tez. He has gone out of his way to help our family with coverage questions and needs. Highly recommend reaching out to him for all your insurance needs :)"
We responded:
"Hi Erin, thank you for the 5-star review! We’re so glad Tez has been able to provide exceptional service and go above and beyond to help your family with coverage questions. We truly appreciate your recommendation—please don’t hesitate to reach out if we can help again in the future. — John"
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Dorothy

August 6, 2026

5  out of  5
rating by Dorothy
"Hailey is super nice and friendly answered all my questions"
We responded:
"Hi Dorothy, thank you for the 5-star review! We’re glad Hailey was able to answer all your questions and provide such friendly, helpful service. We appreciate you choosing John Simmons State Farm! — John "
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Buddy

August 6, 2026

5  out of  5
rating by Buddy
"Haley was very helpful and took care of my needs efficiently and was very knowledgeable"
We responded:
"Hi Buddy, thank you for the 5-star review! We’re glad Haley was able to help you efficiently, provide knowledgeable guidance, and offer a reasonable price. We truly appreciate your business—please don’t hesitate to reach out if we can help again. — John"
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Thomas Doherty

August 4, 2026

5  out of  5
rating by Thomas Doherty
"Easy to work with and friendly staff! Great State Farm group to support you."
We responded:
"Hi Thomas, thank you for the 5-star review! We’re glad you found our team easy to work with and friendly, and that you appreciated the reasonable price. We’re grateful to support you—please don’t hesitate to reach out anytime you need help. — John"
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JD Hoover

August 4, 2026

5  out of  5
rating by JD Hoover
"Haley was professional, fast, and patient with me when finding me a better rate for my car insurance. I’m now paying half of what I was with Progressive and it was an easy quick fix."
We responded:
"Hi JD, thank you for the 5-star review! We’re so glad Haley was professional, fast, and patient while helping you find a better car insurance rate. Congratulations on cutting your premium in half—that’s what we love to do. We truly appreciate your business! — John"
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Jean Hendrix

July 13, 2026

5  out of  5
rating by Jean Hendrix
"I'm glad to have STATE FARM AS MY INSURANCE!!!!! THANK YOU TEZ...."
We responded:
"Jean, thank you for the great review!! We are lucky to have you and I'm glad Tez was able to help you. "
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Jennifer York

July 2, 2026

5  out of  5
rating by Jennifer York
"Everyone at the office is so easy to work with and helpful. They saved us so much money when we added our teenagers and more cars to our policy. Very appreciative to Hailey and Kristie!"
We responded:
"Thank you so much for the review Jennifer! Haley and Kristie are the best and we are glad they could help you and your family. "
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Fleshia Lowkie

May 15, 2026

5  out of  5
rating by Fleshia Lowkie
"Haley is always very helpful. Whenever I call I hope that she answers. I enjoy talking to her and it helps that she has a sense of humor"
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Eduardo A. Varona

April 28, 2026

5  out of  5
rating by Eduardo A. Varona
"Gracias a Edwin Leyva conseguí una póliza aquí para dos carros jamás inesperada. Excelente. Edwin habla español, vayan directo o llamen y pregunten por él, les dará la mejor cotización. Gracias!!!!!"
We responded:
"Gracias por la buena recomendacion! Estamos muy contentos que lo pudimos ayudar."
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Lovette Cheeks

April 23, 2026

5  out of  5
rating by Lovette Cheeks
"Man tez at John Simmons office is one heck of an Agent. I promise I can write a book about his greatness. He is more than an just my insurance agent he is a real heartfelt understanding person. He dont even know how he brought me outta some dark days. Im so grateful for him. He makes me feel like family. Thank you Tez for always being a shining STAR. YOU NEED A BIG BONUS."
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Foxsadboi (foxsadboi)

March 20, 2026

5  out of  5
rating by Foxsadboi (foxsadboi)
"Haley and David went above and beyond to help me today! Their quick response time and commitment to customer service helped what is usually a stressful experience at the DMV be quick and painless. Thank you guys!"
We responded:
"Hey Foxsadboi, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We look forward to seeing you again soon."
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Adam Clough

February 23, 2026

5  out of  5
rating by Adam Clough
"I have been insured here for a few years. Love the people so much. Always on point when I have needed to get something insured quickly. Just a good place good people to do business with. They will go out of there way to make sure you got what you need. Ya it’s just insurance but it’s nice to deal with a place that treats you like family and knows exactly who you are when you call. They are all great people and especially Haley setting up my new car insurance on a holiday."
We responded:
"Wow, thank you for the 5-star review, Adam! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kevin Horton

February 17, 2026

5  out of  5
rating by Kevin Horton
"Perfect customer service and very welcoming personality!"
We responded:
"Thanks Kevin for the great review. We are glad we were able to help you and make you feel welcome! Thanks for being a part of our office. Looking forward to helping you more in the future. "
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Zade Woodruff

January 23, 2026

5  out of  5
rating by Zade Woodruff
"I have been a customer for 6 years and they have always helped me with my issues. Would recommend. Have been hit by two progressive drivers and progressive is straight trash. Get progressive if you are a bad driver."
We responded:
"Zade, thanks for the great review. Sorry you’ve had poor experiences with prior carriers but we are glad to show you how we operate and why we are the best! "
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Debbanhi Rios

January 16, 2026

5  out of  5
rating by Debbanhi Rios
"Excellent service. Diana helped me throughout the entire process and answered all my questions with patience and clarity. Highly recommended."
We responded:
"Thank you for your kind review of State Farm Agent John Simmons’s Team. We appreciate it!"
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Michael Turner

January 15, 2026

5  out of  5
rating by Michael Turner
"Dayanne was a terrific help in guiding me through the process of both home and auto insurance. She was very patient and answered all my questions in a timely manner. I would highly recommend her."
We responded:
"It’s great to know Diana was able to guide you through the home and auto insurance process and answer your questions promptly. Your recommendation means a lot to us, and we’re here to help whenever you need."
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maria baker

January 15, 2026

1  out of  5
rating by maria baker
"Shady firm.
Called to cancel policies on the 12th and got charged for it, on the 14th……State Farm is suppose to cancel all services including auto pay as stated by state farm customer service.
This firm did not do that. Disappointing.
Now I have to wait 5 days to get my money back simply because they didn’t do their job with canceling my policy the correct way.
Don’t waist your time with them.
Rather deal with ignorance that give this firm my time or day."
We responded:
"Thank you for taking the time to share your concerns. We recognize that your review and Destin's review came from the same household and issue, and we want to assure you that we take your feedback seriously.

As we’ve mentioned previously, cancellations and billing are ultimately handled by State Farm, and while we submit cancellation requests promptly, there can sometimes be a brief delay before automatic payments are fully stopped. Any overpayments are refunded by State Farm according to their standard processing timelines.

We value your past loyalty and regret any frustration this situation has caused. If you would like, we remain available to review your account details together to clarify the timeline and ensure everything has been properly addressed.

Please feel free to reach out to us directly so we can assist you further."
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Destin Nix

January 8, 2026

1  out of  5
rating by Destin Nix
"Was a loyal customer at this firm for several years and was denied a renters policy because of a canceled claim that was never fulfilled after paying out of pocket. I find it hard to belive that you can deny someone that has never cost you a dime and paid on time."
We responded:
"Thank you for your loyalty over the years. We’re sorry for any frustration caused. We never denied your renters policy but understand that you chose to cancel your policies before we could clarify the situation. We’d be happy to discuss this further if you’d like—please feel free to reach out to us directly."
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Lincoln Lowe

December 19, 2025

5  out of  5
rating by Lincoln Lowe
"John Simmons was very helpful to me he gave me a good quote and help me cancel my old policy very nice guy"
We responded:
"Thank you for your kind words! We’re glad to hear that John's office was able to provide you with a helpful quote and assist you in canceling your old policy. We’ll be sure to pass along your compliments. If you need any further assistance, please don’t hesitate to reach out!"
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Jackeline Jimenez

December 15, 2025

1  out of  5
rating by Jackeline Jimenez
"Me dieron una póliza de 125 y en solo dos meses me subió a 160.
El agente que me tocó no me contestaba los mensajes o las llamadas"
We responded:
"Hola, gracias por compartir tus inquietudes con nosotros. Lamentamos cualquier frustración que esta situación haya causado. Queremos aclarar que el aumento en tu póliza se debió a que no se firmaron los documentos requeridos. Hemos intentado contactarte en varias ocasiones para resolver este asunto, pero desafortunadamente no pudimos comunicarnos contigo. Por favor, contáctanos a la brevedad para que podamos trabajar juntos en encontrar una solución. Tu satisfacción es muy importante para nosotros y estamos aquí para ayudarte.

"